Support Center

Choose the help you need.

Managed clients can sign in, submit a ticket, or use the support icon on their device. New customers can request help and receive a technician-issued one-time remote connection.

Client Portal

Open client portal

Submit a Ticket

Report an issue without depending on Outlook or another installed email application.

Open ticket form

Help Right Now

For an urgent issue or one-time remote help, call us. A technician will verify the request before connecting.

View immediate-help options

Immediate remote help

Call first. Connect only when you are ready.

A Tech Agent technician verifies the request and creates a fresh NinjaOne Quick Connect invitation for that support session. Nothing permanent is published here.

01Call Tech Agent and describe the issue.
02The technician verifies your identity and authorization.
03You receive a single-use link or connection code.
04You approve the connection before the session begins.

Talk to a technician

Get help without guessing what to click.

On a phone, tap the call button. On a computer, use the displayed number or submit the support form below.

Call 213-232-TECH (8324)

Support emailsupport@techagentmsp.com

Security:Never provide a password or install remote-access software from an unexpected message or unsolicited call.

Submit a support ticket

Tell us what is happening.

Use this form for managed-client support or a new one-time help request. Existing clients should include their organization and affected device when known.

Email fallbacksupport@techagentmsp.com

Support request

Create a trackable request.

Provide business impact and a safe way to reach you. Do not submit passwords, payment information, or remote-access codes.

For a business-critical outage, call 213-232-TECH (8324).